Help Centre

F.A.Qs

SHOPPING

Will I need an account to make a purchase?

MEMBERSHIP

How do I become a Franson Member?

I am a Franson Member. Can I redeem my points for my online purchases?

If I am a member, do I still get to accumulate my points from online purchases?

Do the same membership benefits and discounts apply for the online store?

PAYMENT

How do I make payment?

Can I amend or cancel my order after confirming?

DELIVERY

Delivery Charges

When will I receive my order?

Can I track my order?

RETURNS / EXCHANGES

My item is defective. What do I do?

I don’t like my item. Can I exchange it for another?

MEASUREMENTS / COLOURS

Why are the measurements provided on the site different from my own measurements?

Why does the colour of my shoes different from the ones I see online?

Black Hammer reserves the right to amend the terms from time to time without prior notice. If you have any clarifications, kindly email us at enquiry@blackhammershoes.com

SIZE

Ladies

US/UK 4 5 6 7 8 9 10
 EUR 35 36 37 38 39 40 41

 

Men

US/UK 5 6 7 8 9 10 11
 EUR 39 40 41 42 43 44 45
Sale

Unavailable

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